Our experience and dedicated lettings consultants have access to some of the most sought after rental properties in the area and are sure to find something to suit your taste and budget.
As of the 1stJune, there are no upfront administration fees payable by prospective tenants
We will ask tenants to complete a reference application form for the following:
The standard deposit required is equal to 5 weeks rent or 1 months rent plus £100 whichever is the lesser. This will be lodged with the DPS (Deposit Protection Scheme) This is due prior to the tenancy start date.
First Month’s Rent
We will require payment of the first month’s rent in advance of your tenancy start date.
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or Other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation.To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
We want your tenancy to be stress free and an enjoyable experience for both you and your landlord.
We are members of the Property Ombudsman Scheme(TPO) if you have a complaint and we are unable to resolve this for you, we are able to escalate this for you to the TPO. This should only be done after going through our internal complaints procedure first.
Under The Client Money Protection Schemes for Property Agents 2019, we need to make you aware that we have a separate Protected Client Money account and hold Client Money Protection (CMP) Insurance with Propertymark – click here to see our Client Money Protection Certificate.
If you are an existing tenant and have a maintenance issue please click the button below to report your maintenance issue. The will take you to a maintenance form where your issue can be reported.
A member of our Lettings Department will get in touch with you via the contact details we have on record with two working days.